Privacy Policy

Effective Date: 09/16/2025

Feed Raw LLC DBA Pure Life Raw (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, place an order, or otherwise interact with our services.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

Identity & Contact Information: name, billing and shipping address, email address, phone number.
Account Information: username, password, and order history if you create an account.
Payment Information: credit/debit card details and billing information (processed securely through our payment providers; we do not store full card details).
Demographic Information: such as gender or occupation, if you choose to provide it.
Device & Usage Information: your IP address, browser type, and site usage through cookies or similar technologies.
Communications: information you provide through customer support, text, chat, or email.

2. How We Use Your Information

We use the information we collect to:

Process and deliver your orders.
Respond to comments, questions, and provide customer support.
Send order confirmations, invoices, technical notices, updates, and administrative messages.
Communicate about promotions, upcoming events, and new products or services (you may opt out at any time).
Improve our website, services, and customer experience.
Comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We do not sell or rent your personal information. We only share it with trusted third parties where necessary:

Service Providers: shipping carriers, payment processors, IT and support providers who help us operate our business.
Legal Requirements: if required to do so by law, subpoena, or court order.
Business Transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

Remember your preferences.
Keep your shopping cart active.
Analyze site traffic and improve performance.

You can disable cookies through your browser settings, but some features of our site may not function properly without them.

5. Your Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal information (subject to legal and contractual obligations).
Opt out of marketing communications.

To exercise these rights, please contact us at help@pureliferaw.com.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected such information, we will delete it immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Feed Raw LLC DBA Pure Life Raw
Email: help@pureliferaw.com
651 Via Alondra Unit 711 Camarillo CA 93012